Frequently Asked Questions and Answers

I am totally new to all this website stuff. How does the whole process work?

Don’t worry, thats why we are here. We can give you guidelines and explanations to help you along way.

How long have you been building websites?

Quite a few years now.

Why might you be a better bet than a traditional website design service?

Because we are in the furniture business, we know what we need to make the site work for us.

How much does a website cost?

Money and fair words.

Do you only work with other furniture retailers?

Yes, its what we know best.

How long will it take to build my site?

A few months, but it all depends on the amount of products and functionality.

Who will I work with during the project?

This is a very good question. Many firms will farm out work to freelancers and you will find it difficult speaking to people who are actually constructing your site. Our clients work directly with our small team of designers and coders.

Can you help me update my existing website?

No. All our websites are built from scratch, to suit our clients requirements.

Once the website is up and running, how can I add new products or change prices?

Our CMS (Content Management System) is located in a secure Admin area that allows you to quickly amend prices yourself, very easily. You can also add, delete or suspend products. And if you have the appropriate software you can process and upload your own images.

What if I don’t have the time or personnel to make changes?

Don’t worry, we can help. Its easier than its ever been with us. Also, we can provide a range of Maintenance Plans to suit your requirements to keep your website content up to date with your current products.

How do I change prices on items?

You simply log in to the Admin area and select the product you want to amend, then change the price and click the upload button, simple.

What if I have a sale planned?

When you add a product and input the price details you can also input the sale prices at the same time. When your sale begins, its easy to switch to the sale prices of all your items in one go, just by a few clicks using our Price Switch control panel.

If I decide on an eCommerce website, can you explain what a merchant account is?

To enable you to accept credit cards you will require a merchant account or you can opt to use a third party processing service such a PayPal.

Will the website be Search Engine Friendly?

We take time to include many background details that will help with SEO. Do not be fooled into paying large sums for so-called ‘guaranteed’ search engine listings. Most search engine’s work is initiated by ‘bots’ not humans, so it can take a few weeks for your site to show up in listings.

How will I know if people are visiting my website?

You can use Google Analytics with our websites. This shows you how many people visit your website, where they came from, and even what they were searching for on Google to find you.